111 x Privacy Policy — How We Protect Your Data in Pakistan

1. Overview — The Short Version

111 x, operated at https://111x.click, is committed to protecting the privacy of every player on our platform. This Privacy Policy covers the collection, use, storage, and protection of personal data for all users of the 111 x website and gaming services. By creating an account or using any part of our platform, you acknowledge that you have read and understood this policy.

If we had to summarise our approach in three sentences: We only collect the data we genuinely need to operate your account, verify your identity, and process your PKR payments. We do not sell your data to anyone. We protect every piece of information you share with us using industry-standard encryption and security practices.

This policy applies to all 111 x players in Pakistan and covers all data collected through our website, mobile interface, live chat, email correspondence, and any other channel through which you interact with us. If you have any question that this document does not answer, our support team is available around the clock at support@111x.click.

2. What Personal Data We Collect

The following table summarises the categories of personal data that 111 x collects and the specific data points within each category. We have been deliberately specific here because vague privacy policies often conceal what is actually being collected.

We do not collect biometric data beyond the identity document photographs required for KYC verification. We do not collect information about your health, political views, or religious beliefs. We do not collect data about your social media profiles or monitor your activity outside the 111 x platform.

3. How We Collect Your Data

111 x collects your personal data through the following channels. Understanding how data reaches us helps you make informed decisions about what you share and when.

• Registration form: When you create your 111 x account, you provide your name, date of birth, email address, and mobile number directly. This is the primary source of identity and contact data.
• KYC verification: If your withdrawal activity triggers our KYC threshold or if we request manual verification, you may be asked to submit a CNIC photograph and a selfie. This data is submitted through our secure verification portal.
• Payment transactions: Each time you deposit or withdraw, our payment processing systems record the transaction type, amount in PKR, and a reference identifier for the payment method used. Full payment credentials are never transmitted to 111 x.
• Platform usage: Our servers automatically log technical data including IP addresses, device information, browser type, session start and end times, and pages visited within the 111 x platform. This is standard for any web service and is used for security monitoring and service improvement.
• Gaming sessions: Every bet you place, game you play, and session you complete generates gaming activity records. These records are essential for account balance accuracy, dispute resolution, and responsible gaming monitoring.
• Support interactions: When you contact 111 x support — whether via live chat, email, or WhatsApp — the content of your communication is retained to allow follow-up and to improve our service quality over time.
• Cookies and similar technologies: Our website uses cookies to maintain your login session, remember preferences, and gather aggregate analytics data. See Section 8 for full details on cookie usage at 111 x.

4. Why We Use Your Personal Data

111 x uses your personal data only for specific, legitimate purposes. We do not use data beyond what is necessary for the purpose for which it was collected. The main purposes are:

• Account operation: Your identity and contact data are necessary to create and maintain your 111 x account, authenticate your logins, and communicate important account updates to you.
• Payment processing: Financial data is used to process your PKR deposits and withdrawals efficiently and to investigate any payment discrepancies that may arise.
• Identity verification: KYC verification data is used to confirm that you are who you say you are, that you meet the minimum age requirement of 18, and that your payment methods are legitimately registered in your own name.
• Legal and regulatory compliance: 111 x is obligated to maintain transaction records and to report certain activities under applicable financial regulations. Your data may be used to fulfil these obligations.
• Fraud prevention and security: Technical data including IP addresses, device fingerprints, and login timestamps are analysed to detect and prevent fraudulent activity, account takeovers, bonus abuse, and other security threats.
• Responsible gaming: Your gaming activity data — session lengths, deposit patterns, bet sizes, and loss history — is monitored by our responsible gaming systems to identify patterns that may suggest a player needs support. This monitoring exists to protect players, not to profile them commercially.
• Service improvement: Aggregate, anonymised usage data helps us understand how players navigate the platform, which games are most popular, and where the experience can be improved. This analysis does not involve identifying individual players.
• Customer support: Communication records allow our support team to provide informed, consistent assistance when you contact us and to resolve disputes fairly.

5. Who We Share Your Data With

111 x does not sell your personal data to any third party. Period. We do share data with a limited set of carefully selected partners and authorities where necessary and lawful. Every data sharing arrangement at 111 x is governed by a written agreement requiring the recipient to protect your data to at least the same standard we apply ourselves.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and our banking partners receive the transaction data necessary to process your PKR deposits and withdrawals. These providers are certified financial institutions operating under Pakistani financial regulations.
• Identity verification providers: For KYC checks, we may use a certified identity verification service to validate your documents. These providers process your data solely for verification purposes and are bound by strict data handling agreements.
• Game software providers: The third-party game developers whose titles appear on 111 x may receive anonymised session data (game ID, bet amounts, outcomes) for game integrity auditing. They do not receive your personal identity information.
• Cloud infrastructure providers: Our platform runs on secure cloud servers. The cloud infrastructure provider stores our encrypted data but has no access to the data content — only 111 x can decrypt it.
• Legal and regulatory authorities: If we receive a valid legal order, regulatory demand, or law enforcement request that requires disclosure of specific player data, we are obligated to comply. We will notify affected players of such requests wherever legally permitted to do so.
• Fraud prevention networks: In cases of confirmed fraud, we may share relevant account and transaction data with fraud prevention services or other gaming operators to protect the broader player community.

6. How We Protect Your Data

Data security at 111 x is not an afterthought — it is a core operational requirement. The following technical and organisational measures are in place to protect your personal information at all times:

• 256-bit SSL encryption: All data transmitted between your device and 111 x servers is protected by 256-bit SSL/TLS encryption. This is the same standard used by Pakistani banks for online banking. Your data cannot be intercepted in transit.
• Encrypted data storage: Sensitive personal data stored in our databases — including identity documents, CNIC information, and payment references — is encrypted at rest. Even in the unlikely event of unauthorised database access, the data would be unreadable without the encryption keys.
• Access controls: Access to player data within the 111 x team is strictly role-based. Only staff members with a specific operational need to access your data (such as our KYC team or support agents handling your case) can do so. All internal data access is logged and audited.
• Two-factor authentication: Administrative access to 111 x backend systems requires multiple authentication factors. No single credential compromise can grant access to player data.
• Regular security audits: Our platform undergoes periodic security assessments by independent cybersecurity specialists to identify and remediate vulnerabilities before they can be exploited.
• Incident response plan: In the event of a data breach that affects player information, 111 x has a documented incident response process that includes prompt notification to affected players and relevant authorities within required timeframes.

No system can guarantee absolute security — that is an honest reality of operating any internet service. What we can guarantee is that 111 x applies every reasonable and industry-standard measure to protect your data, and that we respond to any security incident with full urgency and transparency.

7. How Long We Keep Your Data

111 x retains your personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Active account data: Maintained for the lifetime of your active 111 x account. If you request account closure, your data moves to an archived state and deletion begins after the applicable retention period expires.
• Financial transaction records: PKR deposit and withdrawal records are retained for a minimum of five years following each transaction. This is required under standard financial record-keeping obligations and is necessary for dispute resolution.
• KYC verification documents: Identity documents submitted for KYC verification are retained for five years following account closure or the last relevant transaction, whichever is later.
• Gaming activity records: Bet history, game session logs, and win/loss records are retained for three years after account closure for dispute resolution and responsible gaming analysis purposes.
• Support communication logs: Chat transcripts and email correspondence are retained for two years, allowing us to provide consistent and informed support for ongoing or recurring issues.
• Technical logs (IP, device data): Retained for up to 12 months for security monitoring and fraud prevention purposes, then automatically purged.

When your data reaches the end of its applicable retention period, it is permanently and irreversibly deleted from 111 x systems unless a specific legal obligation requires us to retain it further.

8. Cookies and Tracking Technologies

111 x uses cookies — small data files stored on your device — and similar tracking technologies to make our platform work correctly and to improve your experience. Here is an honest breakdown of what each type of cookie does and whether it is essential or optional.

111 x does not use third-party advertising cookies from networks like Google Ads or Meta. The only third-party cookies that may appear are from our certified payment processors and game providers, and they are limited to the specific transaction or game session in progress. You can clear cookies from your browser at any time — logging out of 111 x first is recommended to avoid session interruption.

9. Your Data Rights as a 111 x Player

As a 111 x player, you have specific rights over the personal data we hold about you. These rights are real and exercisable — not just statements in a policy document. Here is what each right means in practice at 111 x and how to exercise it. Click any right below to expand the details.

10. Children's Privacy

The 111 x platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18 years of age. Our registration process requires a date of birth and we take reasonable steps to verify the age of players who trigger our KYC process.

If you are a parent or guardian and believe that a person under 18 in your care has registered an account at 111 x without authorisation, please contact us immediately at support@111x.click with the subject "Minor Account Report". We will investigate promptly, close the account, and return any deposited funds to the originating payment method. We take underage access very seriously and will not delay action on any report of this nature.

11. Changes to This Privacy Policy

111 x may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes — meaning changes that meaningfully affect how your data is collected, used, or shared — we will notify all registered players by email and by a notice on the platform at least 7 days before the change takes effect.

Minor changes such as correcting typographical errors, clarifying existing language without changing the meaning, or updating our contact details may be made without prior notice. The "Last Updated" date at the top of this page will always reflect when the most recent change was made.

If you disagree with a material change to this Privacy Policy, you may request account closure before the change takes effect. Continuing to use the 111 x platform after the effective date of any change constitutes your acceptance of the updated policy. Archived versions of previous policies are available upon request to privacy@111x.click.

12. Contact Us About Privacy

If you have any question, concern, or request related to this Privacy Policy or the data 111 x holds about you, please get in touch using the details below. We respond to all privacy-related enquiries in both English and Urdu.

We aim to resolve all privacy requests promptly and to your satisfaction. If you believe your privacy concern has not been adequately addressed after contacting us, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.